Detailed guide

Edit Role

The role edit page for changing what a permission bundle allows.

Use this form to create a clean record the first time or safely update an existing one without guessing which field drives downstream behavior.

Quick summary

  • Adjust permissions at the role level instead of giving multiple users inconsistent one-off access.

Put it into practice

  1. Start by confirming this is the correct custom role and identifying the exact access issue you need to resolve.

    InteractionsRoles page: open Edit on intended custom role card.
  2. Review current permission checklist and make the smallest change set that fixes the problem.

    InteractionsEdit Role form: inspect grouped permissions, then add or remove only required checks.
  3. Save role updates and validate role summary remains aligned with intended audience.

    InteractionsEdit Role form: click Update Role, then confirm card summary on Roles page.
  4. Re-test affected user access to ensure role changes solved the issue without introducing excess privilege.

    InteractionsUsers and target workflows: verify behavior for users assigned to the updated role.
    Open workflow: Users

What to review

Page header and breadcrumb

Confirms whether you are creating or editing, gives you the back path, and is the quickest way to avoid updating the wrong record.

Primary form sections

The form is grouped so you can complete one block at a time instead of hunting for every field in a single long screen.

Required inputs and field labels

Every required label tells you what must exist before the record can be saved; blank or invalid values should be corrected before moving on.

Validation and inline errors

Use these messages as instructions, not warnings to dismiss. They tell you exactly which field blocks save and why.

Primary save action

Commits the record only after the form validates. Use it after reviewing every section because it is the action that changes workspace data.

Cancel or return action

Leaves the form and takes you back without finishing the workflow. Use it when you opened the wrong record or need to check related data first.

Role identity

Review the role name first so you do not widen the wrong permission bundle.

Permission checklist

This checklist is the actual access definition. Change it deliberately and minimally.

Save controls

Save only after confirming the role still matches its intended audience.

Projects permissions

These permissions govern whether someone can inspect projects only or actively maintain the project records that the rest of the workspace depends on.

  • View Projects Allows users to open the Projects list and project detail pages so they can inspect status, budget, margin, delivery, and linked commercial context without changing project setup.
  • Manage Projects Allows users to create, edit, archive, and otherwise maintain project records, including project-level setup actions that change the delivery record itself.

At A Glance permissions

These permissions cover the high-level planning and schedule view used to scan project timing across the workspace.

  • View At A Glance Allows users to open the At A Glance planning view and inspect the project timeline across the workspace.
  • Manage At A Glance Reserves control over any schedule-level maintenance actions tied to the At A Glance area, including legacy schedule-management access where that capability is enabled.

Clients permissions

These permissions control access to the customer records that projects, quotes, and invoices attach to.

  • View Clients Allows users to open the Clients list and client detail pages so they can review account information and linked work.
  • Manage Clients Allows users to create, edit, merge-related, or otherwise maintain client records that downstream projects and documents depend on.

Service Catalog permissions

These permissions control the reusable pricing foundation used by estimates, quotes, and delivery planning.

  • View Service Catalog Allows users to open the Service Catalog and inspect reusable offerings, groups, resources, rates, and categories without changing them.
  • Manage Service Catalog Allows users to create and edit Service Catalog records, including the reusable pricing inputs that estimates and quotes depend on.

Time Tracking permissions

These permissions separate logging your own time from reviewing broader timesheet activity and managing corrections or approvals.

  • Log Time Allows users to create and submit time entries, open time-entry forms, and book effort against permitted projects and tasks.
  • View Timesheets Allows users to open timesheet, pending, unsubmitted, and project work-log views so recorded time can be reviewed.
  • Manage Timesheets Allows users to approve, correct, reopen, and broadly manage timesheet records beyond simple self-service logging.

Estimates permissions

These permissions decide who can inspect pricing plans and who can actively change the estimating model behind commercial work.

  • View Estimates Allows users to open estimate records and review pricing assumptions, scope, resources, and totals without editing them.
  • Manage Estimates Allows users to create and edit estimates, change estimate line structure, and update pricing assumptions that drive quotes and margin planning.

Quotes permissions

These permissions cover client-facing quote records, including the specialized resource-reassignment workflow.

  • View Quotes Allows users to open quote records and inspect client-facing commercial details without changing the quote.
  • Manage Quotes Allows users to create, edit, and maintain quote records and the quote workflow built from project estimates.
  • Reassign Quote Resources Allows users to run the quote-resource reassignment workflow when work needs to move between resources without rebuilding the quote manually.

Invoices permissions

These permissions control who can inspect billing records and who can actively change invoice data and billing workflows.

  • View Invoices Allows users to open invoice records and inspect billing status, line items, and payment context without editing the invoice.
  • Manage Invoices Allows users to create, edit, issue, and otherwise maintain invoice records and invoice-linked billing actions.

Expenses permissions

These permissions separate expense visibility and self-service entry logging from full administrative maintenance of expense records.

  • View Expenses Allows users to review expense records and expense history so project cost can be inspected without changing entries.
  • Log Expenses Allows users to create and submit expense entries against the projects they are allowed to charge.
  • Manage Expenses Allows users to approve, edit, delete, and broadly maintain expense records beyond simple entry logging.

Reports permissions

These permissions separate report consumption from ownership of saved report definitions and reporting setup.

  • View Reports Allows users to open the reporting workspace, run report queries, and review saved reports and raw results.
  • Manage Reports Allows users to create, update, and delete saved reports and other report definitions, not just read the reporting output.

Revenue Goal permissions

These permissions control access to Revenue Goal planning, including both the goal calculator and the Capacity-to-Revenue Planner assumptions and outputs.

  • View Revenue Goal Allows users to open the Revenue Goal area and review goal assumptions, targets, and calculated outputs.
  • Manage Revenue Goal Allows users to edit revenue-goal assumptions, targets, and budget items that drive the calculator's outputs.
  • View Capacity-to-Revenue Planner Allows users to open the Capacity-to-Revenue Planner and review monthly capacity, utilisation, and feasibility outputs.
  • Manage Capacity-to-Revenue Planner Allows users to manage saved planner assumptions and operational capacity-planning settings where editing is enabled.

Administration permissions

These permissions unlock workspace administration actions that affect people, access, integrations, and bulk data movement.

  • Manage Users Allows users to open user administration and create users, change assigned roles, activate or deactivate accounts, and reset passwords.
  • Manage Settings Allows users to open and update workspace-wide settings, including defaults, tolerances, tax/VAT rates, and invoice profile fields.
  • Manage Roles Allows users to open role administration and create, edit, or delete custom roles and their permission bundles.
  • Manage Integrations Allows users to configure and maintain connected integrations and the related operational settings and sync controls.
  • Manage Data Import Allows users to open the Data Import area, download templates, upload import files, preview imports, and review import history.

Guardrails

  • Permission combinations should remain intentional and complete before save.
  • Role editing is admin-only.

If it starts drifting

  • If a role now feels too broad, back up and review its intended use before unchecking permissions randomly.